June 2012
Beginner to intermediate
120 pages
2h 50m
English
Content preview from QR Codes For Dummies, Portable EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Getting Customer Feedback
QR Codes are a great way to gather timely customer feedback. Instead of having customers fill out a paper form and assigning an employee to enter the information into a computer database — or asking customers to fill out a survey on their home computer — you can use a QR Code.
To get feedback from diners, my local Italian restaurant includes a QR Code on the receipt that links to a mobile page where diners can enter a personalized code (see Figure 10-1a).
Figure 10-1: Scanning the QR Code takes you to a mobile page where you can review your dining experience. (a) One QR Code links the diner to the survey, then a contest, and finally to social media sites. (b)
After completing the survey, you’re encouraged to enter a monthly drawing for a $100 gift card. This is smart because now the restaurant is trying to capture your e-mail address as well. I also like the fact that they give you the chance to link to their Facebook and Twitter accounts (see Figure 10-1b).
Another industry where QR Codes are needed for prompt customer feedback is healthcare. Hospitals can use QR Codes to get feedback from patients, instead of distributing the hard copy surveys that sometimes take weeks to get back.
A group of healthcare administration graduate students at Penn State University envision placards in waiting rooms and inpatient and outpatient areas that ask patients and ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.