Qualitative Modeling of Offshore Outsourcing Risks in Supply Chain Management and Logistics

Table of contents

1. Cover
2. Half Title
3. Title Page
4. Copyright Page
5. Table of Contents
6. Preface
7. Acknowledgements
8. About the author
9. 1 Offshore outsourcing, its types, benefits and risk categories
   1. 1.1 Introduction
   2. 1.2 Offshore outsourcing
   3. 1.3 Types of offshore outsourcing
      1. 1.3.1 Business process outsourcing
      2. 1.3.2 Infrastructure and technology outsourcing
      3. 1.3.3 Software outsourcing
   4. 1.4 Benefits of offshore outsourcing
      1. 1.4.1 Cost savings
      2. 1.4.2 Access to specialized expertise
      3. 1.4.3 Round-the-clock availability
      4. 1.4.4 Focus on core competencies
   5. 1.5 Offshore outsourcing risk categories
      1. 1.5.1 Political risk
      2. 1.5.2 Risk due to cultural differences
      3. 1.5.3 Opportunistic behaviour risk
      4. 1.5.4 Intellectual property infringement risk
      5. 1.5.5 Financial risk
      6. 1.5.6 Organization structural risk
      7. 1.5.7 Operational risk
      8. 1.5.8 Cybersecurity risk
   6. 1.6 Conclusion
   7. Suggested readings
10. 2 Qualitative structural models for various offshore outsourcing risks
    1. 2.1 Introduction
       1. 2.1.1 MICMAC analysis
    2. 2.2 Political risk and its determinants
       1. 2.2.1 Qualitative structural model
       2. 2.2.2 Model analysis and validation
    3. 2.3 Risk due to cultural differences and its determinants
       1. 2.3.1 Hierarchal structural model
       2. 2.3.2 Model analysis and validation
    4. 2.4 Opportunistic behaviour risk and its determinants
       1. 2.4.1 Qualitative structural model
       2. 2.4.2 Model analysis and validation
    5. 2.5 Intellectual property infringement risk and its determinants
       1. 2.5.1 Qualitative structural model
       2. 2.5.2 Model analysis and validation
    6. 2.6 Financial risk and its determinants
       1. 2.6.1 Qualitative structural model
       2. 2.6.2 Model analysis and validation
    7. 2.7 Organization structural risk and its determinants
       1. 2.7.1 Qualitative structural model
       2. 2.7.2 Model analysis and validation
    8. 2.8 Operational risk and its determinants
       1. 2.8.1 Qualitative structural model
       2. 2.8.2 Model analysis and validation
    9. 2.9 Conclusion
    10. Suggested readings
11. 3 Systemic qualitative model for offshore outsourcing
    1. 3.1 Introduction
    2. 3.2 Qualitative analysis
    3. 3.3 SAP-LAP analysis of offshore outsourcing risks
    4. 3.4 Systemic structural model for offshore outsourcing risks
       1. 3.4.1 Obtaining the contextual association among risk dimensions
       2. 3.4.2 Building a structural self-interaction matrix
       3. 3.4.3 Formulation of reachability matrix
       4. 3.4.4 Obtaining a final reachability matrix
       5. 3.4.5 Level partitioning
       6. 3.4.6 Building of the ISM model
    5. 3.5 Model analysis and validation
    6. 3.6 Conclusion
    7. Suggested readings
12. 4 Selecting vendor in offshore outsourcing environment
    1. 4.1 Introduction
    2. 4.2 Criteria for vendor selection
    3. 4.3 Conceptual framework for supplier selection
    4. 4.4 Hierarchal structural model for selecting a vendor
       1. 4.4.1 Structural self-interaction matrix (SSIM)
       2. 4.4.2 Reachability matrix
       3. 4.4.3 Level partition
       4. 4.4.4 Formation of diagraph and ISM
    5. 4.5 Model analysis and validation
    6. 4.6 Case study on vendor selection
    7. 4.7 Results and discussions
    8. 4.8 Conclusion
    9. Suggested readings
    10. Appendix: Questionnaire on vendor selection criteria
13. 5 Perfect order fulfilment in supply chain logistics
    1. 5.1 Introduction
    2. 5.2 Perfect order fulfilment strategies
    3. 5.3 Conceptual framework for POF in supply chain logistics
    4. 5.4 Hierarchal structural model for POF in upstream supply chain logistics
       1. 5.4.1 Structural self-interaction matrix (SSIM)
       2. 5.4.2 Formulation of reachability matrix
       3. 5.4.3 Obtaining final reachability matrix
       4. 5.4.4 Level partitioning
       5. 5.4.5 Building of the ISM model
    5. 5.5 Model analysis and validation
    6. 5.6 Hierarchal structural model for POF in downstream supply chain
       1. 5.6.1 Structural self-interaction matrix
       2. 5.6.2 Formation of the initial reach ability matrix
       3. 5.6.3 Development of the final reachability matrix
       4. 5.6.4 Level partitioning
       5. 5.6.5 Formulation of conical matrix
       6. 5.6.6 Development of digraph
       7. 5.6.7 ISM model development and MICMAC analysis
    7. 5.7 Model analysis and validation
    8. 5.8 Conclusion
    9. Further reading
14. 6 Modeling dimensions associated with location of warehouse facility in logistics
    1. 6.1 Introduction
    2. 6.2 Warehouse facility location decision dimensions in logistics
    3. 6.3 Conceptual framework for warehouse location selection dimensions in logistics
    4. 6.4 Hierarchal structural model for dimensions associated with warehouse location selection
       1. 6.4.1 Structural self-interaction matrix (SSIM)
       2. 6.4.2 Reachability matrix
       3. 6.4.3 Development of final reachability matrix
       4. 6.4.4 Level partition
       5. 6.4.5 Formulation of conical matrix
       6. 6.4.6 ISM model development
    5. 6.5 Model analysis and validation
    6. 6.6 Conclusion
    7. Suggested readings
15. 7 Modeling human dimensions for mitigating coordination risk in supply chain and logistics
    1. 7.1 Introduction
    2. 7.2 Human dimensions resulting in lack of coordination
    3. 7.3 Conceptual framework for mitigating risk due to lack of coordination
    4. 7.4 Hierarchal structural model for mitigating risk due to lack of coordination
       1. 7.4.1 Self-interaction matrix for structural relationship
       2. 7.4.2 Initial reachability matrix
       3. 7.4.3 Final reachability matrix
       4. 7.4.4 Level partitions
       5. 7.4.5 ISM model development
    5. 7.5 Model analysis and validation
    6. 7.6 Conclusion
    7. Further reading
16. 8 Modeling cybersecurity risk dimensions in digital supply chains operating in an offshore environment
    1. 8.1 Introduction
    2. 8.2 Cybersecurity risk dimensions
    3. 8.3 Conceptual framework for cybersecurity risk dimensions
    4. 8.4 Hierarchal structural model for cybersecurity risk dimensions
       1. 8.4.1 Structural self-interaction (SSI) matrix
       2. 8.4.2 Reachability matrix
       3. 8.4.3 Development of the final reachability matrix
       4. 8.4.4 Level partition
       5. 8.4.5 Formulation of the conical matrix
       6. 8.4.6 ISM model development
    5. 8.5 Model analysis and validation
    6. 8.6 Conclusion
    7. Further reading
17. 9 Risk dimensions disrupting the automotive supply chain: Covid-19 pandemic – case study
    1. 9.1 Introduction
    2. 9.2 Risks dimensions that disrupt the supply chain of automobile companies
    3. 9.3 Conceptual framework for risk mitigation in the automotive supply chain
       1. 9.3.1 Overview of the FMEA analysis
       2. 9.3.2 Overview of the ISM approach
    4. 9.4 Illustrative case for framework implementation
    5. 9.5 Hierarchical structural model for automotive risk dimensions
       1. 9.5.1 Structural self-interaction (SSI) matrix
       2. 9.5.2 Formation of the initial reachability matrix (IRM)
       3. 9.5.3 Conical matrix
       4. 9.5.4 Diagraph and ISM model development
    6. 9.6 Model analysis and validation
    7. 9.7 Conclusion
    8. Further reading
18. Appendix
19. Bibliography
20. Index