Chapter 3 Systemic qualitative model for offshore outsourcing
3.1 Introduction
Today in business offshore outsourcing has become a way of life and organizations are increasingly using outsourcing to streamline workflow and save costs (BY SITEL STAFF OCTOBER 21, 2021). Because of the multifaceted nature of offshoring services and its linkage with cultures, disciplines and technologies, it has become important to analyse the association among the various risks. After developing individual structural qualitative models for various offshore outsourcing risks in Chapter 2, this chapter presents an integrated model by taking into account the various risk dimensions, namely, political risk, risk due to difference in ...
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