Chapter SevenMining Data from Documents and Artifacts

Interviewing and observing are two data collection strategies designed to gather data that specifically address the research question. Documents and artifacts that are part of the research setting are also sources of data in qualitative research. These are most typically a natural part of the research setting and do not intrude upon or alter the setting in the ways that the presence of the investigator might when conducting interviews or observations. Documents and artifacts are, in fact, a ready-made source of data easily accessible to the imaginative and resourceful investigator. These types of data sources can exist in both a physical setting and an online setting.

This chapter examines ...

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