Quality Assurance

18 Quality Assurance

c. Process performance and product conformity

d. Status of preventive and corrective actions

e. Follow-up actions from previous management reviews

f. Changes that could affect the quality management system

g. Recommendations for improvement

6. Resource management: This element focuses on employees affecting qual-

ity. This means that employees affecting quality shall have appropriate

education, training, skills, experience, on the job training, or any com-

bination of these. As a consequence, the scope, that is, who is included

to do their tasks and an organizational chart to see their authority and

responsibility in the organization, should be available. This informa-

tion should be asked by the customer and provid ...