ACKNOWLEDGMENTS
Writing this book could not have been achieved without the help and encouragement of many individuals. I take this opportunity to thank them; if I miss anyone, it is through authorial oversight only, as all the help received was deeply appreciated. First of all, I thank my colleague Ramesh K. Shukla, who provided valuable insights and material for the productivity chapter. Many thanks go to my graduate students from the MSHA Class of 2007 and MSHA Class of 2006 who received the first draft of the manuscript and pointed out many corrections. Similarly, graduate students from the MSHA Class of 2005 lent their real-life experiences with quantitative techniques and associated materials and data, which are used in the examples and ...