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Quantitative Methods in Health Care Management: Techniques and Applications, 2nd Edition by Yasar A. Ozcan, PhD

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CHAPTER 7
STAFFING

LEARNING OBJECTIVES:

• Describe workload management systems: the relationship between staffing and scheduling with respect to human resource capacity planning.
• Evaluate patient acuity systems and their relation to staffing and scheduling.
• Describe the various scheduling options and relationship to human resource operations in various health care organizations.
• Develop levels of utilization and coverage factor for core level staffing in health care facilities.
The efficient and effective allocation of resources is perhaps the greatest challenge facing the health care manager today. Human capital resources represent the largest portion of the budget for most health care organizations, and therefore are of particular concern. ...

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