Chapter 11 Continual Coaching: Moving from Outcome to Process
James Reason considered that a Just Culture would create a foundation for a learning culture (see Chapter 6). This was considered to be a valuable component of the broader sense of organisational safety culture. It is an important part of his work that is routinely overlooked. Quantum Safety moves away from the linear relationship between a Just and a Learning Culture, instead considers them to be entangled. Consequently, greater consideration needs to be given to the idea of what a learning culture is and how this can most effectively be achieved. Learning, in a formal sense, is an element within the Human & Organisational Performance Continuum. It ...
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