Questions That Sell

Health Care

Outsourcing has become a hot topic among businesspeople and politicians in the last few years, and many of my clients ask me my opinion of it. I certainly understand the compulsion to use lower-wage workers abroad who have the same skills as workers at home. I always worry, though, about the unforeseen consequences of such actions. Remember, I tell my clients, if you want to employ individuals in another country, you have to expect the unexpected.

One of my clients sells hospital equipment. He casually mentioned to me one day that several local hospitals were considering outsourcing radiology positions to doctors in other parts of the world. I was intrigued by this development and asked him to explain. He said that for years hospitals ...