CHAPTER 5
Cooperation: Working Together as a Team
CATCH!
This is . . .
A fast-paced ball-tossing game where participants are encouraged to improve the time it takes to pass the ball around the group.
The purpose is . . .
The group sees that improvements can always be made to a process and that it takes the whole team to make process improvement work.
Use this when . . .
- The group needs to be looking to itself (rather than the boss) for ways to improve.
- A feeling of arrogance (“We can’t get much better than this!”) is strong in the group.
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