CHAPTER 5
Cooperation: Working Together as a Team
CATCH!
This is …
A fast-paced ball-tossing game where participants are encouraged to improve the time it takes to pass the ball around the group.
The purpose is …
The group sees that improvements can always be made on a process, and that it takes the whole team to make process improvement work.
Use this when …
The group needs to be looking to itself (rather than the boss) for ways to improve.
A ...
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