The Missing Credits

About the Author

Bonnie Biafore writes about personal finance, investing, and project management, although she dreams of writing a best-selling crime novel and selling the movie rights for oodles of money. As an engineer, she’s steadfastly attentive to detail but uses her sense of humor to transform drool-inducing subjects into entertaining reading. Her NAIC Stock Selection Handbook won major awards from the Society of Technical Communication and APEX Awards for Publication Excellence.

Bonnie is also the author of O’Reilly’s Online Investing Hacks and Quicken for Starters: The Missing Manual. She writes a monthly column called WebWatch for Better Investing magazine and is a regular contributor to The Microsoft Work Essentials Web site (www.microsoft.com/workessentials) and Womenswallstreet. com. As a consultant, she wins accolades for her ability to herd cats. When not chained to her computer, she hikes in the mountains with her dog, cooks gourmet meals, and practices saying no to additional work assignments. Web: www.bonniebiafore.com. Email: .

About the Creative Team

Nan Barber (editor, copy editor) is associate editor for the Missing Manual series. She works in O’Reilly’s Cambridge office and enjoys at least reading about people who have their finances organized. Email: .

Michele Filshie (editor) is O’Reilly’s assistant editor for the Missing Manual series and editor of four Personal Trainers (another O’Reilly series). Before turning to the world of computer-related books, Michele spent many happy years at Black Sparrow Press. Email: .

Debra Chamra (technical reviewer) is the chief financial officer for Hesketh.com, the Southeast’s first user experience firm specializing in Web technology. She earned her MBA with concentrations in electronic commerce, marketing, and operations and supply chain management at NC State University; and her Masters in Healthcare Administration from the University of NC at Chapel Hill. Email: .

Vikki Ellison (technical reviewer) is the owner of Astute Business Solutions, an enterprise management consulting service. She’s been in the enterprise management and education fields for 20 years. Vikki says that QuickBooks is a staple of her business process. Email: .

Tim Oswald (technical reviewer) is a CPA in Colorado and California. After graduating from St. Mary’s College, he worked in public and corporate accounting before becoming president of the Accounting and Business School of the Rockies. The school offers hands-on accounting and business classes and a Professional Bookkeeping Certificate Program. Email:

Rose Cassano (cover illustration) has worked as an independent designer and illustrator for 20 years. Assignments have ranged from the nonprofit sector to corporate clientele. She lives in beautiful Southern Oregon, grateful for the miracles of modern technology that make working there a reality. Email: . net. Web: www.rosecassano.com.

Acknowledgements

Writing a book is hard work, but the folks at O’Reilly make the hours and sweat tolerable. Thanks to Sarah Milstein for convincing me to write this book, for handling all the details so dependably, and, most importantly, for laughing at my jokes. My eternal gratitude goes to Nan Barber for reining in my rambling words. And thanks to everyone else at O’Reilly for doing their usual amazing job.

I also want to thank the technical reviewers, Tim Oswald, Vikki Ellison, and Debra Chamra, for reviewing the manuscript and providing so many great tips for wrangling QuickBooks into submission.

Of course, no set of my acknowledgements is complete without thanks to my husband, Pete Speer, for putting up with me while I work to meet book deadlines. I am not fun to be around when I’m writing a book, but he always handles it with aplomb. Just ask him. And finally, my special thanks go to our dog, Emma, who graciously negotiated one walk a day for the duration of the manuscript.

—Bonnie Biafore

The Missing Manual Series

Missing Manuals are witty, superbly written guides to computer products that don’t come with printed manuals (which is just about all of them). Each book features a handcrafted index; cross-references to specific page numbers (not just “see Chapter 14“); and RepKover, a detached-spine binding that lets the book lie perfectly flat without the assistance of weights or cinder blocks.

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