150 QuickBooks 2008: The Missing Manual
Having backup files can reduce your adrenaline level in a number of situations:
• You merge two customers into one by mistake or make another type of major
faux pas that you want to undo.
• Your company file won’t open, which can happen if the file’s been damaged by
a power outage or power surge.
• Your hard disk crashes and takes all your data with it.
• You recently assigned a password to your administrator login and can’t remember
what it is.
Warning: Hard disk crashes used to be dramatic events accompanied by impressive grinding noises.
With today’s smaller hard disks, crashes can be deceptively quiet. If you hear odd sounds emanating from
your computer—little chirps or squeaks, for instance—stop what you’re doing and try to back up your
important files. You might be able to save them to a CD or a USB thumb drive if you act quickly. If you
shut down your computer and it won’t reboot because of a disk crash, a data recovery company can
sometimes recover some of your data, but the price is usually in the thousands of dollars.
Here’s how to restore a QuickBooks backup:
1. If you backed up your data to removable media, put the disk containing your
backup in the appropriate drive.
If you backed up your data to another hard drive on your computer or on a
network, you need access to that drive. For example, if the shared network drive
that you used is offline, you’ll have to reconnect to it before restoring your
backup. If you need some guidance on how to reconnect an offline drive, con-
sult your operating system’s online help or refer to a copy of Windows XP Pro:
The Missing Manual or Windows Vista: The Missing Manual.
2. Choose File ➝ “Open or Restore Company”.
If the No Company Open window is visible, you can also click “Open or restore
an existing company”.
Either method opens the “Open or Restore Company” dialog box, shown in
3. In the “Open or Restore Company” dialog box, select the “Restore a backup
copy” option and click Next.
The “Is the backup copy stored locally or online?” screen appears.
4. Select the “Local backup” option and then click Next.
The Open Backup Copy dialog box opens to your standard backup folder.