Live Community
Live Community is a portal to Intuitâs QuickBooks community message boards. The system is simple to use: You ask a question, and Live Community checks whether itâs already been answered by someone else who uses QuickBooks. If none of the answers it finds are what you want, you can pose your question to the community. By the same token, you can post your solutions to questions that others have asked. All this user involvement is what makes Live Community, well, lively.
The downside to Live Community is that you canât control the answers that the feature displays. Youâll see different responses depending on how you phrase your question, thereâs no way to scan all the questions that others have posted and the answers they received.
Tip
If you want to scan existing questions and answers, see The QuickBooks Community to learn how to review the QuickBooks community message boards without Live Communityâs help.
You have to create an Intuit User ID to use Live Community. The first time you submit a question, Live Community asks you to sign in. If you didnât set up an Intuit account when you installed QuickBooks, you can do that now (Setting Up QuickBooks on a Network).
Hereâs how you use Live Community after you sign in:
Choose HelpâLive Community or click Live Community in QuickBooksâ icon bar.
The âHave a Question?â window opens to the Live Community tab.
In the box containing the text âType your question hereâ (Figure B-3, background), do just that ...
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