Chapter 3: Troubleshooting
In This Chapter
Using the QuickBooks Help file and this book
Visiting other vendor’s product-support websites
Tapping into Intuit’s product support system
Browsing the de facto QuickBooks newsgroup
When all else fails . . .
After writing about QuickBooks for more than 15 years, I’ve had a revelation of sorts. People want not only specific, step-by-step information about how to use the program, but also troubleshooting advice. They want techniques and tactics that they can use to solve the inevitable problems that they encounter while using QuickBooks in real-life settings. What follows is my list of the best troubleshooting techniques.
Using the QuickBooks Help File and This Book
I know what you may be thinking: You have some problem that you can’t solve by using Help, and it’s either a bug or some glaring error in the QuickBooks documentation. Of course, you’ve looked through this book, but it says nothing — absolutely nothing — about your question. In ...