CHAPTER NINE
Employees Can’t Be Safe until They Feel Safe
SCOTT FERRY
Lead Instructional Designer
The Winters Group, Inc.
(he/him/his)
Justice is truth in action.
—BENJAMIN DISRAELI
Over the past fifty years, reams of research1 have been published around the idea of psychological safety, an aspect of organizational culture that cultivates openness, engagement, and positive change. It is the feeling among employees that employers and managers will not punish them for speaking up. As David Altman from the Center for Creative Leadership puts it: “People need to feel comfortable speaking up, asking naive questions, and disagreeing with the status quo to create ideas that make a real difference. . . . It doesn’t mean that everybody is nice all ...
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