Quality, Estimates, Costs, and Risks

The negotiation of a quality agreement provides a process for defining the quality expectations of the stakeholders, and it also is a critical process in understanding and improving the project estimation and risk management processes.

Put simply, the higher the quality expectation, the higher the costs and risks of the project will be.

The Impact of Quality

Let's assume that you have negotiated with your stakeholders that, for their project, conformity, reliability, and job impact are the only mandatory attributes. Clearly, you would take these attributes into consideration when the RAP session undertakes project risk assessment and estimation. However, during the project, your critical stakeholder group ...

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