Radical Project Management

Benefits Realization Planning

As we have discussed throughout this book, one of the major distinctions between traditional project management and our group's approach is the issue of benefits analysis and realization.

As discussed earlier, the traditional approach to cost–benefit analysis (and project management, in general) did not involve business clients in any meaningful manner. The “arm's length” model of IT as a service provider left the business people alone to determine and garnish benefits. As a result, through lack of education and lack of effective cost–benefit analysis models and accountability, many business people have sponsored projects that eventually did not provide the benefits expected. A typical example of this is where a ...