Chapter 1 Communication and culture
Culture is more than important: it’s essential to writing better reports. So, in addition to understanding the purpose of reports, we have to understand ourselves and our readers. What are our own beliefs and assumptions about reports, or indeed any workplace communication? Do we project these onto our readers? What are the results?
It’s commonplace now to acknowledge culture as a factor, if not the major factor, in human interaction and indeed corporate life. The auditing of corporate culture has been topical and indeed fashionable in recent years, with teams looking at this complex subject in specific functions or departments. However, culture should be at the heart of most, ...
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