CHAPTER3
Designing Your Culture Change
[RME] was key to our effort to create a culture of Continuous Improvement and to look beyond just lean tools and systems.
Mike Cox
General manager UK operations, Vale
In later chapters we will explore the detailed implementation of RME and the leadership approach necessary to facilitate and sustain it. Let’s take a step back and outline a top-level overview of how culture changes in practice and briefly address the design and methodology issues necessary for success.
My role in the Lean Enterprise Research Centre is to help the MSc students create what is called “Pull for Improvement” in their organizations (Devine and Bicheno 2019). My main workshop is scheduled toward the end of the two-year part-time ...
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