CHAPTER7

Leadership That Moves the Dial

This works far better than any of the many approaches to leadership and engagement I have experienced; it transformed two previously poorly managed sites into best in GB; it just works!

Steve Thorpe

GB operations director, Coca-Cola European Partners

In my corporate career I progressed from a recipient to a purchaser and finally to a designer of leadership development. This was a deeply frustrating journey. Let’s explore that frustration and how the outcomes of it will help your organization facilitate and sustain a high-performance culture.

Why Do We Expect So Little from Leadership Development?

As Jim Collins’s research demonstrated (Collins 2001), organizations need to decide “first who, then what.” ...

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