PRAISE FOR

Rapid Mass Engagement

Essential reading for any organization’s senior leaders at whatever stage of cultural maturity. Full of useful insights and references describing a super model that produces results.

—John McGowan, General Manager, the Coca-Cola Company

Rapid Mass Engagement helps create a better balance between pure scientific method and the vagaries of organizational behavior, between pragmatism and true human nature, and between a vibrant workplace and stunning business results.

—Patrick Graupp, Vice President & Senior Master Trainer, TWI Institute

We need to think beyond Toyota/lean/efficiency to bring about “the new world of work.” Frank is clearly doing that and has gone much further than most of us in the operations field. ...

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