Chapter 4
Innovation and silo-busting are inextricably connected in today’s fast-paced business world. An organization cannot expect to compete without breaking down silos. In this chapter you learn how to become a relationship management champion and “silo buster.” We live in a world of social networks, permanent reachability, and easy travel, and yet establishing trustful, productive relationships has become more and more of a challenge. Those new tools and technologies do not automatically eliminate boundaries. Although communication has technically become faster and easier, the risk of miscommunication ...
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