Chapter 16. Using Wikis for Documentation
A wiki is a web site that provides an easy way to collaboratively create and edit interlinked web pages by using a simplified markup language. Wikis are a way to publish online information and to obtain community input. This chapter provides some guidelines for technical communicators who are using or plan to use wikis to present their content.
This chapter does not cover areas such as what types of information are best presented in wiki format, advantages or disadvantages of the wiki format, or how to determine whether your information should be delivered in wiki format. The decision of whether to use a wiki to present your information should be determined by your audience, your product, ...