chapter ELEVEN

From Personal Model to Leadership Model

At the weekly meeting shortly after Ralph’s return from vacation, the team was “businesslike” in tackling the serious issue of reporting ClearFacts’s internal problems to the SEC. It ended up choosing Ian and Ralph as the logical spokespersons for the report.

“We must stand by our policy of transparency, as much for our loyal workers as for the financial community,” declared Ralph.

“More so!” Martha rejoined, “This team needs to know that we will not sacrifice transparency for expediency.”

In the “people” portion of the meeting, Ralph introduced a new “Duncan project.” Months before, when Duncan had first been allowed into the meetings, Ralph had suggested he facilitate them to some extent, ...

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