
Making the decision for the team, the steering style, might be quicker
but in this case would cause resentment because the team already
knew the problem and the solution but hadn’t been listened to.
When teams are involved in devising solutions that directly affect
them, they are more likely to make it work, as they feel more owner-
ship towards it than if a solution is imposed.
However, had the percentage of mistaken orders been much higher,
say 30/40%, the style adopted by the leader would probably have been
more steering in nature.
Leadership Scenario 2
READY TO LEAD?
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Scenario 2
A new team leader was appointed to head a team of 20 designers working ...