
from stronger members in the team. You might lose your temper on
the odd occasion, but don’t make it a feature of your approach.
A leader must clearly set out for the team what the acceptable norms
of behaviour are as part of their vision. When someone crosses the
line, the leader must deal with it as soon as it occurs, for to ignore it
runs the risk of sending out the message that it is acceptable. This can
then encourage others to test the waters.
Leadership Scenario 4
CHOOSING YOUR LEADERSHIP STYLE
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Scenario 4
A team of men working as baggage handlers at an airport were expected to
wear special ear defenders to protect them from hearing damage due ...