CHAPTER 8The Crisis Challenge
Leading in a Period of Extreme Danger
Acrisis challenge is a perilous predicament in which the group is under attack from forces within or without. It is a sudden, unpredictable event that jeopardizes the accrued value and resources of the group or enterprise. In such a context, wise and responsible leadership is critical if the people are to overcome the immediate danger and return to a state of normalcy. Consider the following scenario.
SCENARIO
Imagine for a moment that you have just been appointed the CEO of one of Italy’s largest state-owned companies, Eni. The company supplies much of the nation’s energy resources and also does business throughout Europe. It has 135,000 employees who make up the 335 consolidated ...
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