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Real-Time Marketing & PR: How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business Now by David Meerman Scott

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Appendix A. 2010 Fortune 100 Real-Time Speed Analysis

By Fortune Rank

Rank

Company

Response time

1

WalMart Stores

Did not respond

2

Exxon Mobil

unable to contact

3

Chevron

2 days

4

General Electric

3 hours

5

Bank of America Corp.

Did not respond

6

ConocoPhillips

Did not respond

7

AT&T

1 hour

8

Ford Motor

2 days

9

J.P. Morgan Chase & Co.

Did not respond

10

Hewlett-Packard

2 hours

11

Berkshire Hathaway

Did not respond

12

Citigroup

unable to contact

13

Verizon Communications

1 hour

14

McKesson

Did not respond

15

General Motors

unable to contact

16

American International Group

unable to contact

17

Cardinal Health

Did not respond

18

CVS Caremark

Did not respond

19

Wells Fargo

1 day

20

International Business Machines

Did not respond

21

UnitedHealth Group

Did not respond

22

Procter & Gamble

Did not respond

23

Kroger

unable to contact

24

AmerisourceBergen

Did not respond

25

Costco Wholesale

Did not respond

26

Valero Energy

Did not respond

27

Archer Daniels Midland

1 day

28

Boeing

3 hours

29

Home Depot

1 day

30

Target

Did not respond

31

WellPoint

1 day

32

Walgreens

Did not respond

33

Johnson & Johnson

Did not respond

34

State Farm Insurance Cos.

2 hours

35

Medco Health Solutions

Did not respond

36

Microsoft

1 hour

37

United Technologies

Did not respond

38

Dell

unable to contact

39

Goldman Sachs Group

unable to contact

40

Pfizer

Did not respond

41

Marathon Oil

2 hours

42

Lowe's

unable to contact

43

United Parcel Service

4 hours

44

Lockheed Martin

1 day

45

Best Buy

Did not respond

46

Dow Chemical

Did not respond

47

Supervalu

Did not respond

48

Sears Holdings

Did not respond

49

International Assets Holding

Did not respond

50

PepsiCo

Did not ...

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