October 2002
Intermediate to advanced
336 pages
8h 40m
English
There are several change management techniques you can employ to avoid an adversarial relationship with the project sponsor.
A cornerstone of the project manager's role is to ensure that stakeholders understand the tradeoff between scope, schedule, and resources. Tact, diplomacy, and good negotiating skills will go to waste if the client does not understand where their project sits along these three axes. The customer must be able to articulate which legs of the constraint triangle she is willing to change and understand their interdependence. This is a communication challenge that must be met with careful education and reinforced at every opportunity. Rather than being the ...