October 2002
Intermediate to advanced
336 pages
8h 40m
English
As the project nears completion, it's time to start thinking about managing the handoff process to the client. Unless the contract calls for the same team that developed the Web site to also perform ongoing maintenance, you will have to prepare the new team for these duties.
A complete handoff package should be assembled prior to the launch date so the team or person who inherits the site is fully briefed and can perform all the necessary maintenance tasks. Schedule a meeting with the maintenance team to review the handoff package and answer any questions they may have.
A very helpful service you can perform for your client is to evaluate the capability of the people who are slated to take over the site. ...