Skip to Main Content
Real-World SRE
book

Real-World SRE

by Nat Welch
August 2018
Beginner to intermediate content levelBeginner to intermediate
340 pages
7h 30m
English
Packt Publishing
Content preview from Real-World SRE

Chapter 3. Incident Response

Incident response is the next level in the hierarchy we introduced in Chapter 1, Introduction. While introducing monitoring into your organization, or project, is mostly a technical exercise, incident response is almost all process and people. Incident response builds upon the world of data that we built using monitoring and starts our feedback loop, helping us to find and tighten our monitoring for our services. This shows us what is important, because if we do not get an alert and someone tells us that our service was not working, then we were not monitoring the right things.

The inverse of this is also true, although rarer—when we do not launch or deliver new features because we spend all of our time trying to reach ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Building Microservices, 2nd Edition

Building Microservices, 2nd Edition

Sam Newman
Microservices Patterns

Microservices Patterns

Chris Richardson
Software Architecture: The Hard Parts

Software Architecture: The Hard Parts

Neal Ford, Mark Richards, Pramod Sadalage, Zhamak Dehghani
Software Architecture: The Hard Parts

Software Architecture: The Hard Parts

Neal Ford, Mark Richards, Pramod Sadalage, Zhamak Dehghani

Publisher Resources

ISBN: 9781788628884Supplemental Content