Managing records and growing knowledge: an interactive strategy


Early initiatives in electronic records management showed promise for contributing to government transformation, but concentrated more on regulating information governance. Public sector modernisation has gained momentum, and a central feature of reform is the trend from delivery through hierarchies to networks. Records managers are seeking to refocus their professional role on information and knowledge. The key problems of government transformation are knowledge-based. Knowledge mobilisation and records management working together are well placed to meet these challenges.

Key words

electronic records management

government transformation


public sector ...

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