Public service reform is a constant theme of governments, but we are now entering a time of turbulent change. Efficiency is a necessary but insufficient response to radical budget reductions. To address the central policy problems requires engagement with the private sector, civic society and the citizen directly. The role of government is to stimulate and coordinate delivery through other multiple channels. Transformation means rethinking how government works in this new context. Knowledge and accountability are central issues.
public service reform
public administrator role
Modernisation and reform is a ...