A design model is developed to integrate records management and knowledge mobilisation, using the recordkeeping continuum model as a starting point. From records, the model highlights four elements: a functional map, corporate memory, policies and procedures, and information governance rules; from knowledge: ideas and evidence, interests, institutional rules and social norms. These are mapped onto a three-dimensional model as axes of function, structure and behaviour.
function–behaviour–structure design framework
The physical sense of knowledge as an encoded product is closest to the ...