Chapter 1
Fundamentally Speaking
In This Chapter
Defining the terms
Understanding the effect of records and information
Evaluating the role of the records manager
Managing expectations
Trimming your expenses
Seeing how you can improve efficiencies
Reducing risks
Setting up your own support group
Developing a marketing plan
Congratulations! You’re taking the first and necessary step to getting your records and information management house in order. Regardless of whether you’ve already ventured into the world of overflowing file cabinets, paper cuts, and maxed out computer storage space ...
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