Chapter 9

Imaging Documents

In This Chapter

arrow Understanding how document imaging works

arrow Reviewing the benefits

arrow Conducting a needs assessment

arrow Studying the approaches

arrow Determining what you need

arrow Determining the return on investment (ROI)

arrow Evaluating hardware and software

Although the paperless office hasn’t yet come to fruition, document imaging can allow organizations to rely less on paper processing. Document imaging (commonly referred to as scanning or imaging) uses technology to convert paper documents to electronic format. Document imaging provides many benefits, such as reductions in physical storage space, productivity increases, and better customer service.

Sounds great, right? Not so fast. Although document imaging can provide many benefits, it first requires a thorough understanding ...

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