In This Chapter
Understanding how document imaging works
Reviewing the benefits
Conducting a needs assessment
Studying the approaches
Determining what you need
Determining the return on investment (ROI)
Evaluating hardware and software
Although the paperless office hasn’t yet come to fruition, document imaging can allow organizations to rely less on paper processing. Document imaging (commonly referred to as scanning or imaging) uses technology to convert paper documents to electronic format. Document imaging provides many benefits, such as reductions in physical storage space, productivity increases, and better customer service.
Sounds great, right? Not so fast. Although document imaging can provide many benefits, it first requires a thorough understanding ...