Ability-based curriculum, 49–50
Active listening, 11–12
Alverno College in Milwaukee, Wisconsin, 45–54
Andragogy, principles of, 43
Assessment center
definition of, 30–32
diagnosis and prescription, 37–39
typical, 32–37
Burning Glass Technologies, 20
Case studies
Alverno College in Milwaukee, Wisconsin, 45–54
Lipscomb University in Nashville, Tennessee, 54–64
CBE. See Competency-based education
Coaching through process, 42–44
Competence
best practice business definition, 11–12
for future, 13–14
simple representation of, 12
soft skills, 29–30
technical, 1
themes, 10
Competency-based education (CBE), 25
Competency model
best practices and benchmark, 10–11
Dell computers, 4–5
Disney Consumer Products, 5
Hewlett-Packard, 6
Office of Personnel ...
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