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7.1 A Defined Process Will Help You Improve
Maurice Greene broke world records by defining and measuring his personal running process.
7.2 Be Your Own Boss, and Don’t Be a Victim
To break out of the victim trap, take charge of your own work and convince management to let you manage yourself.
7.3 How to Improve the Quality of Your Work
An example from the Navy illustrates the steps to process improvement.
7.4 The 18-Hour Work Week
The time we spend on tasks is broken up by an incessant stream of 5- and 10-minute interruptions.
7.5 Fight Phantom Issues in High-Pressure Projects
Because pressure is internally generated, you have the power to manage it yourself.
7.6 Support Staff Can Help You
Even though it may ...