027
chapter SIX
People and Organizations
Early afternoon, March 9, 2006. Three electricians who worked for Nucor Corporation got bad news. In Hickman, Arkansas, the company’s steel mill was dead in the water because its electric grid had failed. All three employees dropped what they were doing to head for Arkansas. One drove from Indiana, arriving at nine that night. The other two flew from North Carolina to Memphis, then drove two more hours, arriving after midnight. All three camped out at the plant and worked twenty-hour shifts with local staff to get the grid back up.
 
The electricians volunteered—they didn’t need a boss to tell them ...

Get Reframing Organizations: Artistry, Choice, and Leadership, Fourth Edition now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.