chapter TWENTY-ONE
Artistry, Choice, and Leadership
We hope Reframing Organizations continues to inspire inventive management and wise leadership. Both managers and leaders require high levels of personal artistry if they are to respond to today’s challenges, ambiguities, and paradoxes. They need a sense of choice and personal freedom to find new patterns and possibilities in everyday life at work. They need versatility in thinking that fosters flexibility in action. They need capacity to act inconsistently when uniformity fails, diplomatically when emotions are raw, nonrationally when reason flags, politically in the face of ...

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