Reimagining Businesses with AI

CHAPTER 14Building Winning Teams for AI-Driven Transformation

“Talent wins games, but teamwork and intelligence win championships.”

—Michael Jordan

INTRODUCTION

Digital transformation is not just another technology hype. It is a complete rethinking of the business. While previous technology hype cycles were focused on new improvements, digital is about disruption. There is a significant difference between using digital technologies like IoT, big data, artificial intelligence, multi-agent systems, new communication methods like 5G, distributed ledger systems, and others and making digital part of your DNA. Similarly, every organization has been doing analytics for decades, but using AI to transform businesses is a very different paradigm. Now you are not just reacting most optimally but anticipating a future state and tuning your systems and organization to maximize the potential for that future state. Digital and AI require you to play the long game or the infinite game where your objective is not to win in a narrowly defined context but to keep ahead at all times. Winning in digital is crucial for the future of businesses. In their research paper, “The Life Cycle of a Competitive Industry,” published in the Journal of Political Economy in 1994 on how industries get disrupted, Boyan Jovanovic and Glenn M. MacDonald state that 70–90% of the companies producing goods and services in an industry disappear after the peak periods of disruption. We are at the cusp of that happening ...