Chapter 5

Role Model Your Expectations

T he second change-leadership takeaway in making the team stronger is to role model your expectations. This means role modeling winning behaviors and expecting leaders to lead and to build trust.

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Deploy the Leadership Quartet Strategies

On a cool evening in Miami in March of 2006, I stood on the terrace of the InterContinental hotel with The Coca-Cola Company CEO, Neville Isdell, and other company executives. Neville had been called out of retirement to take charge as CEO to tackle a series of challenges that Coca-Cola was experiencing, including the departure of two CEOs. After hearing of my turnaround ...

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