Introduction

May 31, 2012, St. Regis Hotel, New York City: Onstage with me is Bill Ackman (hedge-fund activist), along with Jack Welch (ex-CEO, General Electric) as the moderator. About a hundred CEOs are intently listening to our discussion on making company managements more accountable. As we intensely debate shareholder activism and corporate governance, I remind the audience that we must also think of the people in organizations who actually make success happen. I can see heads nodding as I speak. People make the decisive difference. That is the main subject of this book.

This book is about reinvention and serial success as manifested by repeated and sustained high performance—for the individual, for the team and for the company. It illustrates ...

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