© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
A. Krishna KaiserReinventing ITIL® and DevOps with Digital Transformationhttps://doi.org/10.1007/978-1-4842-9072-9_12

12. The Digital Transformation Framework

Abhinav Krishna Kaiser1  
(1)
Bengaluru, India
 

Organizations and consultants can talk about digital transformation and they can say that they are implementing it. But what they cannot accurately do is define the complete scope of digital transformation. Nobody has defined its scope comprehensively, and it will not be done for years to come. And, it’s completely okay because the scope should be seen through the eyes of the product or the program that is undergoing digital transformation.

Even though the ...

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