© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
A. Krishna KaiserReinventing ITIL® and DevOps with Digital Transformationhttps://doi.org/10.1007/978-1-4842-9072-9_14

14. Techniques and Tools for Managing Digital Teams

Abhinav Krishna Kaiser1  
(1)
Bengaluru, India
 

The previous chapter looked at the new ways of working that turned homes into offices and made shifts antiquated. Leading such teams and drafting working charters is a different skill altogether. It requires a nimbleness that allows leaders to pivot decision making based on the situation, and yet be firmly grounded toward the true north.

This chapter delves further into the changes that teams, leaders, and organizations must ring in, to accommodate ...

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