Processes provide guidance for objectives to be met and outcomes to be delivered on time. They provide the directions necessary for an organization to succeed. However, processes are not executed by machines—people are required to carry them out. People are extremely unpredictable, and their analog nature does not guarantee outcomes, no matter how well processes are laid out. Therefore, it is imperative that teams be set up for maximum chances of success. The setup for success ...
© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
A. Krishna KaiserReinventing ITIL® and DevOps with Digital Transformationhttps://doi.org/10.1007/978-1-4842-9072-9_55. Teams and Structures
Abhinav Krishna Kaiser1
(1)
Bengaluru, India
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