Assess the Relationship between Job Performance and Strategic Value

What Is the Automation Payoff?

Pivotal strategic goals, like agility, customer responsiveness, cost control, and innovation drive automation decisions. Often, leaders assume that automation itself produces those results, but, in fact, they depend on execution. Execution happens through the work and how it’s organized. That’s obvious, but is improving all work performance equally valuable? No. Improving certain pivotal areas of work performance has an outsized impact on strategic goals, while improving other areas of work performance has little effect.

As John Boudreau and Peter Ramstad explained in their book Beyond HR, optimizing the connection between strategic goals and ...

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