SIX
The New Leadership
Democratic, Social, and Perpetually Upgraded
In The Inevitable, author and cofounder of Wired magazine Kevin Kelly describes twelve disruptive technological forces.1 One is “becoming,” in which products, services, and relationships are perpetually both obsolete and upgraded. The year 2017 was the tenth anniversary of the iPhone, which by then had established a familiar pattern: as soon as a new one emerges, it’s the hottest thing on the market, and the old version is dramatically less valuable. This trend of “becoming” affects work and organizations, too. Of course, organizations and leaders must be agile. An Accenture report recounted that CEOs listed “becoming agile” as their third-highest business priority, noting that ...
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