C H A P T E R

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WHAT MAKES A PROJECT SUCCESSFUL

 

The Sydney Opera House

One of the world’s greatest tourist attractions is the Sydney Opera House, an architectural wonder visited every year by millions of travelers.1 The original project plan, as envisioned by the New South Wales government in the 1950s, included an estimated budget of about 7 million Australian dollars and a schedule of five years. But getting there was tough. The construction project experienced enormous difficulties—extensive delays, bitter conflicts, and painful budget overruns. ...

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